Mike Fowler, COO, Integris
Five Steps to Creating a Customer-Service Centered Organization
Exceptional customer service. It’s a corporate buzzword—and a near-sacred aspiration. Every company claims to have employees who “love their customers.” But what does it mean to truly have a customer service-oriented company? We’re working on that question every day at Integris because it’s a journey that’s never truly done. However, we’ve been at this process for…
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The Five IT Opportunities Coming Your Way in 2023
By anyone’s measure, 2022 has been a surprising, bumpy, and sometimes encouraging journey. As we’ve emerged from our work-at-home cocoons and returned to a semblance of everyday life, the business has returned to usual. But make no mistake about it— 2023 will continue to be a challenging year. Between inflation, the ever-increasing hacking attempts, and…
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The Rise of CISO Service at Integris and What It Could Mean to Your Business
In the Gartner 2022 IT Trends report, they predicted that by 2026, at least 50 percent of C-Level executives will have cybersecurity performance requirements built into their employment contracts. So, it’s no mystery, then, why our newly launched CISO service has doubled in revenue in a single quarter.
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2022 Tech Trends That Are Worth Your Investment
If the tech industry has a 2022 that’s anything like our 2021, we’re in for another year of rapid growth, burgeoning security threats, and sea changes i the way business is done.
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Our 2021 Tech Predictions vs. Reality—How Did We Do?
At the beginning of 2021, we had some bold predictions about where tech would go in the new year. How did we do? Check out this 2021 predictions in review article by Iconic IT CEO Mike Fowler.
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How Smart SMBs Are Saving Money on Their Cybersecurity
It’s easy to get overwhelmed by the scary cybersecurity headlines out there. Most companies are willing to invest to address the threat. But are you spending that cybersecurity dollar wisely? Mike Fowler, CEO of Iconic IT, discusses common sense security strategy small and medium sized businesses can use to maximize their security—without breaking the bank.
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A Message From Our COO: Culture, Leaders & COVID
I don’t claim to be an expert on culture or leadership, but I’ve been asked to play one on a recent ChannelPro webinar and again in a webinar coming later this month. Like many of you, I have learned a lot of lessons and I thought I would share some of them with you.
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