Choosing the Right Managed IT Services Provider in Georgia: Factors to Consider


June 6, 2023

In today’s digital landscape, businesses are relying heavily on technology to operate their businesses more efficiently, effectively, and securely. As a result, there is an increasingly high demand for managed IT services that offer companies support with deploying and managing improved processes to drive their success. As more and more Georgia businesses turn to a managed IT infrastructure, it can be difficult to select the right provider for you and your team. There are many factors to consider when choosing a service provider that can truly make all the difference for your business and your MVP’s—your customers. 

Georgia is becoming one of the nation’s fastest-growing technology incubators, with Apple, Microsoft, and Visa having offices in the state’s capital of Atlanta. According to Insider, the city is also securing its reputation in the tech industry by installing kiosks with WiFi and cameras to improve public safety. They also plan to use Artificial Intelligence (AI) to support communal services, like trash collection and city repairs. The state’s other two largest cities, Columbus and Augusta/Richmond County, are proving their place in the industry as well. According to the Georgia Trend

“For the past several years the city has taken a major step forward with the growth of cyber- and cybersecurity-related opportunities and is quickly becoming the cybersecurity capital of the nation.” 

What does this all mean for Georgia businesses? As the tech-focused region shows no signs of slowing down, it is critical to protect both corporate and civilian information stored digitally as well as ensure that your Georgia business is safeguarded while being on high alert for any possible cyber threats. 

What are managed IT services and why they are essential for your business

Running a business is not just about survival. It’s about leading the way in your industry and offering competitive products and services to new and loyal customers. To advance your Georgia business in today’s digital age requires comprehensive solutions for your IT infrastructure. The solutions and services can be tailored to businesses of all sizes and include, but are not limited to, security management, network and system monitoring, backup and disaster recovery for lost data, industry compliance audits, and analytics and reporting. The difference between IT services is that with managed support, businesses receive 24/7 monitoring and maintenance of IT solutions and support from industry experts who understand your unique business needs. 

It requires resources, time, and money to manage an IT infrastructure in-house, which is why the majority of businesses in Georgia are relying on the support of managed IT services. There are innumerable benefits to enlisting a certified service provider with proven customer satisfaction. Your service partner should be able to identify your business objectives and bandwidth to accurately create a system that supports your unique needs. They should understand what security measures need to be taken to safeguard your data as well as develop a backup plan for unexpected breaches or malware attacks. Their expertise can guide you to a cloud solution that makes sense for your growing business, whether that is Software as a Service (SaaS), Infrastructure-as-a-Service (IaaS), or Platforms-as-a-Service (PaaS). In addition, a provider should be able to build and manage a fast and reliable network, so that you stay up and running no matter what happens.

Choosing a reputable and experienced managed IT service provider

Not all managed IT service providers are the same. Some have been in the game for decades while others are just stepping up to bat. When choosing an IT service provider for your Georgia business, it’s critical that you compare their experience, expertise, certifications, and customer support. Your provider should enlist a team of experts who specialize in their field. Whether that is cloud services, cybersecurity, or network maintenance. An effective team will be able to develop an IT infrastructure for your business that runs smoothly and efficiently in every scenario. Check if their reputation holds up to the highest standards by researching their current clients and speaking with their employees to see if they are a right fit for you. 

Regarding security, they must offer services that go beyond the basics. Ask them what tools they use, the size of their security team, what measures they take when a security breach has been detected, and what their incident response services include. Regarding customer service, notice how it worked with them from the start. This can tell you a lot about their response times, efficiency, and their ability to address your inquiries with accuracy. 

When it comes to credentials, it’s important to trust your Georgia business’s managed IT services with a provider that complies with the highest data standards and holds elite certifications that set them apart from the competition. At Integris, we are proud to be certified by some of the most exclusive organizations that recognize our strict information security policies and procedures that encompass the security, availability, processing, integrity, and confidentiality of our customer’s data. We have also been recognized for our ability to manage a best-in-class cybersecurity program for clients while staying ahead of the regulatory demands for every industry. 

3 essential factors to consider when choosing a managed IT service provider 

  • Choose a cloud service infrastructure that’s right for you 
  • Cybersecurity services help protect your company’s most valuable assets 
  • Improve performance with network connectivity services 

Choose a cloud service infrastructure that’s right for you 

It’s all about the cloud these days. Georgia businesses seeking IT services face the inevitable question of which cloud service they should be utilizing. Whether that’s multi-cloud, hybrid, public, or private, there are unique reasons why one may work better for your company than another. An experienced service provider will understand your needs and requirements and be able to align you with the right option. Analyzing your existing infrastructure is the first step when deciding the best move forward. As a cloud migration or upgrade is an investment, it is critical to understand what option will help you become more efficient, secure, and set up for unlimited growth. 

When selecting a managed IT service provider for your Georgia business, consider Integris. Our cloud services encompass all options, including cloud migration and virtual desktop solutions. We also help you easily navigate this process and ensure that implementation is executed with precision and technical expertise. 

Cybersecurity services help protect your company’s most valuable assets 

As more and more Georgia companies move their businesses online, they are more susceptible to cyber and malware attacks. And with the increase in cloud migration, the need for more security increases too. Enlisting a Managed Security Services Provider (MSSP) to help with your Georgia businesses IT services can save you a massive amount of time and money. Their experienced team can help elevate your security measures and support you with data backup and recovery when a breach does occur. From next-gen firewalls to endpoint protection, ask your potential provider what services and products they use to prioritize your security. 

Integris’ MSSP offers your Georgia business IT security services essential for companies of all sizes and industries. We also provide services for those with next-level business needs like Mobile Device Management and Security Awareness Training that helps identify suspicious activity to potentially prevent incidents from ever occurring. 

Improve performance with network connectivity services 

Current companies seemingly live and breathe through the internet. More devices than ever are connected through WiFi, plus multiple business locations mean more internet providers to manage. Consolidation is key. Reduce your headache and invest in a managed system that provides internet and tech support for all of your locations. Because one bill is so much better than four. 

When choosing an IT service for your Georgia business, consider the importance of increased storage capacity, file and resource sharing, shared hardware, and data protection. A managed service provider should offer all of this so that you have fewer interruptions to your workflow and increased performance. At Integris, we leverage top IT services to ensure that your network security works efficiently and reliably with our geographically redundant, enterprise-wide internet connection that keeps you running no matter your challenges. 

Meet the specific needs and requirements of your business 

When choosing a managed IT service provider for your business in Georgia, you should feel confident that you are making the most informed decision about what is right for you and your team. By following the guidelines outlined in this article, your businesses can reach for success while meeting all of the specific needs and industry requirements of managing a leading company. When choosing a provider, look for one with an impressive reputation with industry-based certifications and credentials who puts your security first and excels in customer service. 

Choose Inegris to manage your Georgia businesses IT services 

Your Georgia business deserves to succeed. We believe that IT truly is the foundation for everything you do. It is why Integris’ managed IT service packages go beyond the basics—offering gold-standard products paired with IT policy development, and infrastructure strategy to help you advance your business. Plus, our 24/7 support and closely monitored IT environment with incident responses ensure you are in trusted hands. 

Contact us to get started on building a custom IT infrastructure for your Georgia businesses.

We're Integris. We're always working to empower people through technology.

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