The Case for Outsourcing IT Support Services – A Small-Business Advantage


March 18, 2016

Cut costs and keep focused on central business objectives by outsourcing your IT support services.

Thanks to the fast-paced and technology based society we live in, all businesses – regardless of size, industry or objective – are reliant on the use of at least some kind of technological support. Similarly, all businesses have surely encountered the frustration that accompanies the complexity of a variety of IT issues. Well-understood technology and effectively running networks are critical to the functionality of any business – even small businesses with limited financial resources to spend on in-house IT solutions. The challenge then becomes finding the ideal balance between managing costs and ensuring reliable and effective IT support strategies are implemented.


Outsourcing IT management is becoming an increasingly popular option for small business who are looking to get on top of technological challenges without neglecting the core objectives of their operational focus. By delegating IT tasks to an external management service, business owners, along with their teams, are able to prioritize business-centered objectives like expansion, customer allocation & retention, recruitment, marketing and sales.

Meanwhile, outsourced IT services create a supportive, functionally efficient technological environment through which these business objectives can be effectively pursued. When you think about it like that, outsourcing IT services – especially for small-to-mid-sized businesses – is a no-brainer. It’s not just theoretical either – TechAisle reports that as of 2015, at least 40% of small businesses in the US will have had made the switch to an external IT management service.

It’s not just about creating an environment most conducive to reaching business goals, managed service providers (MSP’s) are also invaluable in their ability to create, protect and sustain functional networks. Through their ability to access, monitor, track progress, troubleshoot, perform maintenance and continually update, MSP’s keep your technological networks and databases running as efficiently as possible. Because their business is IT support, MSP’s bring a level of expertise and sophistication to IT management that simply cannot be duplicated by other, in-house solutions. MSP’s can help reduce tedious IT annoyances and prevent productivity-halting IT catastrophes. Additionally, when the IT emergencies do happen, MSP’s serve as focused and highly-trained ‘emergency responders’ who fix problems and restore productivity fast. 

The best part? Outsourcing to an MSP is usually much easier on the budget in comparison to securing similar IT management resources in-house. Most MSP’s offer flexible payment plans with a consistent and reasonable monthly fee, while some even offer you the option of a ‘pay only for what you use’ model. This makes more sense than adding someone else to payroll.

Outsourcing IT management is fundamentally good for business. MSP’s provide a continually secure and maintained network and allow business teams to focus on what matters most, namely, their business. They offer efficient support and invaluable expertise, all while keeping costs low and allowing business’ to pursue what matters.

Could your organization be taking advantage of our IT management services? Get in touch with us to find out how we can make business even better. (888) 330-8808 or [email protected].

We're Integris. We're always working to empower people through technology.

Keep reading

How to Choose an IT Consultant in Boulder, CO

Regardless of industry size or type, Boulder IT consultants play a massive role in the way companies in the Boulder area do business. While most companies may have their own in-house IT department, many of these departments are small and cannot handle all the...

7 Signs Your Denver Business Needs a Tech Update

Regardless of size or industry, technology is an essential part of every Denver business. That being said, technological improvements and advancements can develop quite quickly, leaving some businesses scrambling to keep up. While many businesses cite expenses in the...

Cybersecurity best practices for Boston Businesses

Securing your businesses sensitive data, networks, and devices is non-negotiable in the technologically-driven world we live in. Whether you are a small business or or corporation in Boston, it is imperative that you prioritize cybersecurity. It is no longer enough to...