Client Support

Integris support and billing

Unified for all locations except for TechMD clients and the Integris Financial Institution Division (Integris FID / legacy CalTech)—please see further down the page for details.

Portal

Low to medium priority
Ex: Account or invoice issues, on-site requests

portal.integrisit.com

Email

Low to medium priority
Ex: Printer or application issues, new users

support@integrisit.com

Call

High priority
Ex: Site down, account unlocks

(877) INTGRS-1

(877) 468-4771

Integris FID support and billing

Phone: (325) 223-6100
ScreenConnect: ExpertConnect
Support portal: fid-support.integrisit.com
Status dashboard: integris.statusdashboard.com

TechMD support and billing

Phone: 1-888-883-2463
Email: help@techmd.com
Support portal: techmd.screenconnect.com
Payment portal: icscomplete.connectboosterportal.com