INTRODUCING CORE
AI-Powered Managed IT Services That Turn Technology Into a Business Advantage
CORE combines AI, automation, cybersecurity, and strategic guidance into a single intelligent managed services model — so your technology improves your business month after month.
Key features include:
- Foundational IT Support
- Advanced Cybersecurity
- AI & Workflow Automation
- AI Governance and Responsible Adoption
- Data Governance & M365 Management
- Workflow-Based Team Training
- Strategic Optimization
Talk to a CORE specialist today
What is CORE from Integris?
CORE is Integris' intelligent managed services model, combining AI, automation, cybersecurity, governance, and strategic guidance to keep your business supported, secure, and continuously improving.
Ticket response. System maintenance. Incident resolution. Traditional IT services do these things well, and they matter. Your business needs to stay secure, productive and operational. But today, that is only part of what your technology partner should deliver.
You also need help improving repetitive workflows, organizing your information and giving your people the confidence to use AI effectively. You need a clearer path from technology investment to measurable business return.
CORE does both. We keep your technology running while building the security, governance, skills and workflows that help your business improve month after month.
The tasks that take up most of your day don't have to...
Every business works differently. CORE identifies the problems costing your team the most time, creating unnecessary risk, or holding back adoption, then prioritizes the improvements likely to deliver the greatest value.
Here are FOUR of the key areas CORE focuses on:
Productivity
Today
Your team knows there are smarter ways to work, but turning ideas into action is where things stall. No one to build the automation. No confidence that AI won’t break what already works.
With CORE
Your people have one place to bring workflow friction, automation ideas and AI questions. Integris helps identify practical improvements and determines the right path based on each request’s scope and complexity.
🛡️ Security Posture
Today
Security feels like a guessing game. You’re not confident about what controls you have or where gaps are. Every new project triggers security concerns that slow you down.
With CORE
Your business is protected through Advanced Managed Security, aligned with the CIS Controls, a recognized framework for building a mature cybersecurity program.
Data Governance
Today
Someone needs a document or answer. They send emails. Search shared drives. Chase people. 30 minutes later, they may or may not have the right information.
With CORE
Greater visibility into SharePoint structure, permissions, sharing and ownership—along with practical guidance to help make information easier to find, manage and secure.
🎓 Team Adoption
Today
You've paid for AI tools and licenses. Six months later, most of your team still isn't using them. The few who are have taught themselves through trial and error.
With CORE
Training built around your actual workflows. Your team learns by solving real problems they face daily. Adoption happens because the tools genuinely make their jobs easier.
How the CORE Partnership Works
Every month, CORE helps you decide what to improve next
CORE is more than a collection of IT services. It is an ongoing partnership with a team that works to understand your business, not just your systems.
Together, we identify the issues costing your employees time, creating unnecessary risk, or preventing your business from getting more value from its technology. We then prioritize practical improvements based on business value, effort, risk, feasibility, and readiness.
1
Understand
We look beyond support tickets to understand your business goals, operational challenges, security concerns, and technology environment.
2
Identify
We uncover repetitive work, process friction, information-management problems, governance gaps, security risks, and opportunities to use AI or automation effectively.
3
Prioritize
Not every improvement needs to happen at once. We help separate practical starting points and quick wins from larger opportunities, so your team can focus on work that provides meaningful value.
4
Implement
Depending on the priority, that may mean strengthening security, cleaning up access to information, improving a workflow, supporting AI adoption, or helping employees build new skills
5
Improve
The priorities evolve as your business changes. CORE provides an ongoing structure for deciding what should improve next, rather than treating optimization as a one-time project.
See how CORE works for our customers
How Shamrock Scaled Operations and Profitability with CORE
Facing bottlenecks and security concerns around AI adoption, Shamrock partnered with Integris to transform their technology model.
By deploying CORE, Shamrock went beyond basic IT troubleshooting to establish robust data governance, secure AI workflows, and targeted employee training.
The result? Executive concept development time plummeted from four days to just four hours, a long-standing loss-making portfolio turned profitable, and the business unlocked a 2.8x ROI—scaling overall productivity without adding a single headcount.
Productivity
How CORE helps improve business productivity
Productivity problems are not always caused by a lack of technology. They often come from repetitive tasks, inefficient handoffs, disconnected processes, and unclear ways of working.
CORE helps identify the workflows creating the most friction and determines where a process can be simplified, redesigned, or automated. That can include improving intake, routing, approvals, notifications, task creation, document handling, reporting, and other repeatable work.
Learn how CORE can help with:
Security Posture
Learn how CORE can help with:
How CORE helps strengthen cybersecurity
Strong cybersecurity requires more than alerts and reports. It requires the ability to identify risks, understand their business impact, and act on them consistently.
Through Advanced Managed Security, CORE helps strengthen your security posture with continuous monitoring, risk identification, governance, and improvement planning.
What makes security inside CORE different is that findings don't sit in an isolated report.
Responsible AI Governance
s AI adoption grows, governance is just as important as security. CORE provides guidance on responsible AI adoption, including data protection, access governance, acceptable use and organizational oversight. Our approach is informed by the principles of ISO/IEC 42001, the international standard for AI management systems.
Security That Never Stands Still
CORE helps transform cybersecurity from a reactive IT function into an ongoing business capability—giving your organization the visibility, protection, and guidance needed to operate with confidence.
Data Governance
How CORE Improves Data Governance
Information should be easy to find, manage, and secure. But in many organizations, content is scattered across systems, permissions are unclear, and employees struggle to locate what they need.
CORE provides ongoing insight and guidance to help improve how information is organized, governed and prepared for AI. Stronger structure, permissions and ownership can make information easier to manage and support more effective AI adoption.
Learn how CORE can help with:
Team Adoption
How CORE drives technology adoption
CORE helps organizations improve adoption through training, enablement, and ongoing support that builds user confidence and encourages consistent usage.
Whether introducing new security practices, governance standards, workflow improvements, or AI tools, we help your employees understand not only how technology works but how it helps them work better. Over time, stronger adoption leads to better outcomes, faster implementation success, and greater return on technology investments.
Through an intelligent managed services operating model, CORE continuously helps organizations improve productivity, strengthen security, and maximize the value of their technology investments.
Built for business outcomes
What you get with CORE managed services:
AI and automation support help your team identify ways to save time and reduce delays, while CIS-aligned security and data governance help reduce exposure and uncertainty.
Ongoing maintenance, support, and account management keep operations reliable, with training that drives adoption.
🤖
Artificial Intelligence
Deployment and support of Microsoft Copilot, OpenAI’s ChatGPT, or Anthropic’s Claude.
Automation
Identify and prioritize practical automation opportunities that can reduce manual steps, rework and delays.
🛡️
Security
Cybersecurity aligned to CIS Controls with 24×7 detection and response.
👩⚖️
Data Governance
Improve visibility into information ownership, permissions and sharing to help reduce oversharing, errors and security or privacy risks.
🗄️
SharePoint
Support stronger collaboration with ongoing SharePoint monitoring and guidance around structure, permissions, sharing and ownership.
🛠️
Maintenance
Prevent disruptions with ongoing monitoring and upkeep for the systems your business relies on.
☎️
IT Support
4×7 service desk support, with requests prioritized based on severity, urgency and business impact.
🗣️
Account Management
Your Strategic Account Advisor understands what success looks like for you, then prioritizes the capability-building initiatives that matter most.
📚
Training & Education
Training built around your use cases, business needs and challenges, so adoption sticks
and value shows up.
Frequently asked questions
Productivity and operational efficiency
CORE can help identify opportunities across reporting, data entry, document preparation, approvals, employee onboarding, information retrieval and SharePoint-based workflows. It evaluates where manual steps, duplicated work or disconnected systems are creating delays and where simplification or automation may deliver the most value. The right path is determined based on the scope and complexity of the opportunity.