As your technology partner, we help you understand it. Our approach to delivering Managed IT Services ensures you receive a comprehensive, effective, and secure partnership. We have developed a unique process that gives you the well-staffed IT department experience, with your very own CIO owning the relationship. Our process is divided into five service areas that your vCIO coordinates to work in perfect harmony for a seamless experience.
The five areas of Integris Managed IT Services
24/7/365 Service Desk
No one likes when technology fails, but it will happen. Internet connection issues. File deletion. Trouble updating software. In today’s highly connected world, even a small technical issue reduces business productivity. And larger problems, like server downtime or a distributed denial-of-service attack, can cost thousands in lost revenue and damage to your organization’s reputation.
When it does, you need an entire team of technical experts at your fingertips. From the simple password reset to a server down, with our 24/7/365 service desk you have access to the technical horsepower when you need it.
- Remote & On-site support
- Top-tier IT experts
- How-to questions
Comprehensive IT Systems
One of the major benefits of working with a corporate IT provider is the access your business gains to industry-standard best practices, a tried and tested technology stack and top-notch cybersecurity. You don’t have to think about who your backup provider is or who is watching your firewall.
- Backup & Disaster Recovery
- Patching & Monitoring
Dedicated IT Team
Whether it’s a recurring user issue or a new software being implemented, your team will have personalized expert service at their fingertips. In addition, your account engineers are double-checked on all of your technology, making sure it is working properly so that you don’t have to worry about it.
- Dedicated Account Engineers
- IT Tools Support
- Hardware Lifecycle Management
- Vendor Management
- Proactive IT Checklist
Your vCIO helps you identify urgent projects and develop long-term technological plans that fit within your business’s goals and your vision for the company.
Our top-notch project coordination ensures that your team knows exactly when to expect down time and how many users will be affected while the project is being implemented and what the overall timeline is for each project.
Why clients think our Managed IT Support is the best
“We have improved our security and flexibility, begun our cloud migration, and switched to remote working due to the COVID crisis. Again, with the guidance of Integris not missing a single step.
Our future is planning for better efficiencies and reducing costs – all while preparing for the next unexpected turn. As Integris has proven repeatedly, they will be a trusted partner on this journey forward.”
Explore our IT Support Plans
starting at $495/mo
Guaranteed support when you need it. No strings attached. Perfect for small businesses and startups.
starting at $1,500/mo
starting at $2,250/mo