Incident Response
Law firm cybersecurity: does your firm measure up?
At Integris, law firms were our first clients. Today, we’re incredibly proud to say we’re providing managed IT services to more than 100 law firms across the US, and the legal industry is one of our largest client categories. Most law firms come to us needing a lot of IT help. Hands down, the biggest…
Why system downtime is so costly—and how MSPs can help
What is system downtime? For nearly every business, system downtime is a reality. And when systems go down, users lose productivity, customers can’t transact, and businesses forfeit dollars. Systems and applications suffer downtime for myriad reasons. There may be a hardware or software failure, power outage, cyberthreats, or even scheduled maintenance. But whatever the source,…
A client portal is an MSP’s ‘litmus test’ for client-centricity
Key takeaways: Why does a client portal signal high-quality MSP service? Organizations that are considering IT managed service provider support want the highest level of service, and they want access to that service without hurdles and friction. Top-notch managed service comes in part through responsive, expert 24/7/365 IT support. But not every IT managed service…