Remote IT Support

A person wearing a headset is sitting with their feet up on a table, using a laptop to have a video call with another person displayed on the screen. A cup of coffee sits on a nearby table.

7 Back-to-School Tech Tips and Gadgets to Decrease the Burn and Increase the Learn

Remember when we walked barefoot, uphill both ways, sharing a coat in a blizzard to get to school? Apparently, we didn’t suffer at all compared to our kids and this new online learning model. There’s no denying that back to school will look very different this year. Your children will be facing a few challenges with this new teaching model, and while they are safe from blizzards and hills, back-to-school-tech can make life a lot easier for them.

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Illustration of a laptop, smartphone, USB key, and a cloud with a padlock, depicting cloud data security.

Remote Workers Are Here to Stay: 9 Tips to Prepare Your Network for the Long Haul

Small to medium-sized businesses were not prepared for the shift to a remote workforce.

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A laptop on a table with the Microsoft Teams logo displayed on the screen. The background is blurred, featuring people and lights.

Microsoft Teams Architecture: A Fun Illustration of Teams Building Blocks

At Iconic IT, the most frequent questions we hear about Microsoft Teams and remote workers surround its architecture: “When should I make a team instead of a channel or group chat?”, “Does every department need its own team?”, “It seems like there are a lot of places to store files. Where should I save this document?”.

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Close-up of hands typing on a laptop keyboard, overlaid with a network of connected lines and dots, symbolizing global digital connections.

Will 5G Internet Be A BIG Deal For Small Businesses?

How many times in the past few months have you cursed your internet connection as a video call froze or an important download inched along? These are daily struggles for remote workers, but also common among offices with business-grade internet. Fifth-generation mobile data connections (colloquially referred to as 5G internet) will ensure your team is more productive and profitable than ever before.

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A group of people in a conference room participate in a video call with colleagues displayed on a large screen in front of them.

Securing Your Zoom Meetings: No Zoombombings Allowed

Now that everyone is working from home, Zoom has taken its rightful place as one of the most popular virtual meeting platforms currently used by remote workforces. This isn’t without its risks, however, and if you’re not securing your Zoom meetings, you could be facing Zoombombing in your next meeting.

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A person holds a blister pack and writes notes while having a telemedicine consultation with a doctor on a laptop. A bed and various plants are in the background.

Frequently Asked Questions (FAQ) about Working Remotely with Teams

Integris loves to use Teams for collaboration, file storage, and remaining connected. Here are some of the most frequently asked questions we receive about working remotely with Teams. How do…

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A person in a blue shirt gestures while speaking in a video titled "Strategies To Get You Out Of An Uncontrollable Email Inbox".

Strategies To Get You Out Of An Uncontrollable Email Inbox

As we work from home, Integris is finding that managing your email inbox is becoming a dilemma. People are communicating with email more and more and managing that communication in…

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Illustration of two people working in different settings: one at a high-top counter with a laptop in a cafe, the other on a couch with a tablet at home.

Remote Workers Using Personal Devices: Myth vs Reality

With the focus on employees working from home, many remote workers using personal devices will be inadvertently testing your organization’s ability to protect its network.  

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