Remote IT Support
A client portal is an MSP’s ‘litmus test’ for client-centricity
Key takeaways: Why does a client portal signal high-quality MSP service? Organizations that are considering IT managed service provider support want the highest level of service, and they want access to that service without hurdles and friction. Top-notch managed service comes in part through responsive, expert 24/7/365 IT support. But not every IT managed service…
The Future of Remote Work: Cybersecurity for the New Normal in 2024
After the freedom people experienced from remote work during the pandemic, the “return to office mandates” many companies are trotting out are flopping. Hard. Recent mutinies against the RTOs imposed by Amazon and Dell are great examples. When employees were given the ultimatum “return to office full time, or lose out on the eligibility for…