Services
Insuring Yourself Against a CrowdStrike Style Outage
By now, you’ve probably read the headlines about the CrowdStrike outage, billed as the largest global outage event in history. Causing 8.5 million Microsoft-enabled machines to lapse into an infinite “blue screen of death” loop, this horrific system crash affected nearly 25,000 international flights, disabled emergency call centers, blocked customer logins for banks, delayed stock…
Four Social Engineering Hacks You Need to Prevent in 2024
The Anti-Phishing Working Group (APWG) reports over 963,000 unique phishing sites worldwide were detected in the first quarter of 2024, collectively sending out billions of spam emails a day. Is this number scary? You bet. But it’s the growing sophistication of these social engineering attempts that’s more frightening, yet. Social engineering, as it is often…
Updating Your Bank’s Security Training for the Age of AI
How much could AI-driven models like Copilot for M365, Google Gemini, or Apple Intelligence improve the productivity at your bank? The jury is still out on that one, but initial experiments place the overall AI-driven productivity gains for the US economy at between 8 and 36 percent, according to a recent release from the Federal…
AI Readiness for Banks: Preparing Your Cybersecurity for the Advances to Come
Community banks and credit unions have a time-honored reputation for being cautious about new technologies. Rightly so. The security risks from developing tech can be enormous for financial institutions. Perhaps that’s why I get such shocked reactions from our banking clients when I advise them to jump into new generative AI tools like Microsoft Copilot…
AI Readiness 101: Seven things your company needs before it invests in AI
As the buzz around AI grows, I’ve had the good fortune of speaking at tech events all around the country. Everyone is full of excitement and questions about AI and AI readiness. With the massive productivity gains predicted with AI platforms like Copilot for Microsoft 365 (M365), there’s good reason for optimism. Yet, the more…
What to Know Before Installing Copilot for Microsoft Teams
Imagine having an AI assistant that seamlessly integrates with your Teams workflow, pulling from your notes, existing documents, and databases to enhance collaboration. That’s the power of Copilot for Microsoft Teams, and it’s poised to revolutionize your work. What is Copilot for Microsoft Teams? As anyone who’s worked with Teams knows, preparing for meetings…
What to Know Before Installing Copilot for PowerPoint
Imagine having an AI assistant that seamlessly integrates with your PowerPoint workflow, pulling from your notes, existing documents, and databases to create compelling presentations. That’s the power of Copilot for PowerPoint, and it’s set to revolutionize how you work with slides. Anyone who’s worked with PowerPoint knows the unique pain of editing pages of research…
What to Know Before Installing Copilot for Outlook
Imagine having an AI-powered assistant streamlining your email management, optimizing your time, and enhancing your communication. That’s the promise of Copilot for Outlook, a groundbreaking feature designed to revolutionize your email experience. Whether you’re an IT manager or a busy professional, Copilot can help you stay organized, respond effectively, and make the most of your…
What to Know Before Installing Copilot for Microsoft Word
Imagine having an AI assistant that pulls from your notes, marries them to an existing document format, and writes a document for you. That’s the power of Copilot for Microsoft Word, which is planned for rollout in 2024 for those who buy the Copilot M365 license. Instead of spending hours reading over reference documents and…