Artificial Intelligence

Everything You Need to Know About Microsoft Copilot

Microsoft Copilot is easily one of the most hotly anticipated tech advancements to your desktop in decades. Does that sound like a bold statement? I assure you, it’s not. For companies that buy into Microsoft’s new, proprietary AI engine, Copilot will be woven throughout the already compelling M365 productivity platform—dramatically amplifying what you can do…

Four Social Engineering Hacks You Need to Prevent in 2024

The Anti-Phishing Working Group (APWG) reports over 963,000 unique phishing sites worldwide were detected in the first quarter of 2024, collectively sending out billions of spam emails a day. Is this number scary? You bet. But it’s the growing sophistication of these social engineering attempts that’s more frightening, yet. Social engineering, as it is often…

Updating Your Bank’s Security Training for the Age of AI

How much could AI-driven models like Copilot for M365, Google Gemini, or Apple Intelligence improve the productivity at your bank? The jury is still out on that one, but initial experiments place the overall AI-driven productivity gains for the US economy at between 8 and 36 percent, according to a recent release from the Federal…

AI Readiness for Banks: Preparing Your Cybersecurity for the Advances to Come

Community banks and credit unions have a time-honored reputation for being cautious about new technologies. Rightly so. The security risks from developing tech can be enormous for financial institutions. Perhaps that’s why I get such shocked reactions from our banking clients when I advise them to jump into new generative AI tools like Microsoft Copilot…

AI Readiness 101: Seven things your company needs before it invests in AI

As the buzz around AI grows, I’ve had the good fortune of speaking at tech events all around the country. Everyone is full of excitement and questions about AI and AI readiness. With the massive productivity gains predicted with AI platforms like Copilot for Microsoft 365 (M365), there’s good reason for optimism. Yet, the more…

What to Know Before Installing Copilot for Microsoft Teams

Imagine having an AI assistant that seamlessly integrates with your Teams workflow, pulling from your notes, existing documents, and databases to enhance collaboration. That’s the power of Copilot for Microsoft Teams, and it’s poised to revolutionize your work.   What is Copilot for Microsoft Teams? As anyone who’s worked with Teams knows, preparing for meetings…

What to Know Before Installing Copilot for PowerPoint

Imagine having an AI assistant that seamlessly integrates with your PowerPoint workflow, pulling from your notes, existing documents, and databases to create compelling presentations. That’s the power of Copilot for PowerPoint, and it’s set to revolutionize how you work with slides. Anyone who’s worked with PowerPoint knows the unique pain of editing pages of research…

What to Know Before Installing Copilot for Outlook

Imagine having an AI-powered assistant streamlining your email management, optimizing your time, and enhancing your communication. That’s the promise of Copilot for Outlook, a groundbreaking feature designed to revolutionize your email experience. Whether you’re an IT manager or a busy professional, Copilot can help you stay organized, respond effectively, and make the most of your…

What to Know Before Installing Copilot for Microsoft Word

Imagine having an AI assistant that pulls from your notes, marries them to an existing document format, and writes a document for you. That’s the power of Copilot for Microsoft Word, which is planned for rollout in 2024 for those who buy the Copilot M365 license. Instead of spending hours reading over reference documents and…

AI for Banks: What to Expect and How to Prepare

Financial Institutions, Take Note. AI Will Soon Transform Your Cybersecurity, Compliance, and Customer Service Recent statistics leave little doubt that AI has significant upside potential for community banks. Recent numbers from Accenture Consulting show that 68 percent of community banks are exploring or implementing AI solutions to enhance customer experience and streamline operations. The same…