Artificial Intelligence
Adopting AI in credit unions: Five practical use cases
For financial institutions including credit unions, AI is no longer just a nice-to-have in staying competitive with other financial institutions. Credit unions have begun adopting AI for myriad objectives. But five top outcomes stand out: satisfying member needs, making operations more efficient, and staying ahead of fraud and cyberthreats, and bolstering internal teams. Data suggests…
The top seven IT challenges that cripple organizations—and how MSPs can solve them
Technology should be an accelerator for growth and innovation. But for many organizations, IT has become a source of management headaches, risk, and operational drag. Whether it’s aging infrastructure, cybersecurity concerns, inconsistent support, or limited internal resources, IT challenges are creating increasing pressure for today’s business leaders to keep systems running and secure while navigating…
Seven AI business opportunities that already show ROI
It’s hard to refute that company investment in AI has grown substantially over the past couple of years. Indeed, total AI market size is projected to reach approximately $347 billion in 2026 (up from $208 billion in 2023); this represents a 67% increase. Companies see AI business opportunities in myriad organizational functions—from sales and customer service…
How law firm technology adoption is shaping client trust in 2026
In 2026, law firm technology is no longer just an operational concern—it’s a defining factor in client trust and retention as well as revenue growth. New Integris research in the “Integris 2026 law firm trust in technology report” highlights a growing client confidence gap in the legal industry. While law firms are increasing technology spending,…
Deploying secure AI and displacing shadow AI are key to mitigating business risk
Today’s organizations are clamoring to reach the next phase of digital maturity—and they are adopting AI tools to get there. According to McKinsey & Co., some 88% of organizations are using artificial intelligence in at least one business function. At the same time, data indicates that 59% of workers say they use AI tools that have not been approved by their company. Unapproved tools often…
How to launch an AI acceptable use policy at your company
If you want your AI policy to stick, you’ll need a plan for communication, training, AI readiness, and more. We’ll show you how.
The 10 MSP trends to watch in 2026—and beyond
As company margins tighten and economic pressures increase, businesses are on the hunt for competitive advantage. One logical source of advantage is outsourcing IT, which enables companies to focus on their core differentiators. As they build partnerships with managed service providers (MSPs), they can more successfully enable growth, cost optimization, and digital modernization. Organizations that…
How MSPs can shift manufacturers toward adaptive manufacturing
Manufacturing is undergoing a massive shift toward adaptive manufacturing. For decades, competitiveness was driven largely by cost cutting and efficiency. Today, however, volatility in global supply chains, geopolitical shifts, labor shortages, and rapid technology change have made resilience and adaptability just as important as cost optimization. Supply chain disruption, tariff uncertainty, and logistics bottlenecks have…
The 10 trends that will redefine IT MSPs in the age of AI
Is client IT spend only covering basic IT service and overhead, or is it driving business advantage? This is the question that premium IT MSPs will be asking themselves in 2026, as we juggle the promise of bigger IT budgets and the pressure for higher performance. In fact, the latest IT spending report from Gartner predicts…
If your MSP isn’t using AIOps, is it the right MSP for you?
Today, forward-thinking managed service providers (MSPs) are seeking a competitive edge to stand out among their peers, and AIOps is helping them do so. AIOps, or AI for IT operations, provides an edge because it focuses on automating IT service delivery. It brings efficiency, reduces costs, and ultimately improves customer service quality in IT managed…