Susan Gosselin
former Senior Writer
Integris
Susan served as a senior writer at Integris until 2026 and is now happily retired.
How do I choose the right managed IT services provider?
According to a recent report by Channel Futures, 64% of midsize businesses and 65% of small enterprises globally plan to increase their spending on managed IT services in 2026. Companies looking for the right managed IT services provider (MSP) to take their IT functions out of house should consider the following. Questions to ask What…
Can managed IT support save my business money?
Can my business save money by taking some or all of my IT support functions out-of-house? In most cases, the answer is yes. According a recent IT Trends report from CompTIA, more companies of all sizes are turning to managed IT support for IT governance, help desk, and software management because it helps them do…
How to choose the right MSP partner: A practical buyer’s guide
Companies of all sizes are spending more on managed IT services than ever before–and the numbers are only going higher. According to Grandview research, the global managed IT market was valued at $401.15 billion in 2025 and it’s set to grow to $847.41billion by 2033—a whopping 9.9% compound annual growth rate (CAGR). If your company…
IT assessment revolutionizes banking infrastructure
Paid IT assessments can be the key that opens up a whole new era of IT performance for your company. Here’s what to expect.
What can cybersecurity awareness training do for my company?
Global spending on employee cybersecurity awareness training is predicted to exceed $10 billion USD by 2027, up from around $5.6 billion USD in 2023, according to the latest estimates from Cybersecurity Ventures. Why? Because more companies than ever are realizing employees are their best defense against hackers. In fact, industry analysts estimate that about 85%…
Cybersecurity for law firms
Law firms face more cyber threats in the AI age. Start here for a comprehensive guide to security resources, advice, and best practices.
Top Five IT Challenges Faced by Law Firms and How IT Support Services Can Help
Like most businesses, most law firms think of their Information Technology as simply “table stakes” needed to run a firm. But what could your firm accomplish if you used IT to help Improve your client service, productivity, compliance, and more? IT support for law firms is its own specialty—and one worth investing in. The right…
How Can Managed IT Help with IT Asset Management?
Key Takeaways Many IT managed service providers (MSPs) offer IT Asset Management services as a key part of their contracts. This allows businesses to take the daily tasks of IT inventory and management out of house, freeing up internal staff for more strategic tasks. In addition to the physical management of a company’s devices, IT…
When Should my Law Firm Look for Outside IT Support?
Your clients come to your firm for results—often under extraordinary circumstances. When you’re burning the night oil on your latest case, the last thing you need to be thinking about is whether or not you can resolve some glitch with your computer after hours, or whether or not you’ve just transferred a file securely. You…
How Can I Measure the ROI in Managed IT Services?
Key Takeaways: Looking to justify the expense of your new managed IT services contract? Here’s How to measure the ROI in managed IT services: Find out what’s important to your senior leadership, such as improved customer experience, reduced downtime, reductions in IT overhead, increased operational maturity, and speedier IT service. Begin your ROI story here.…