Susan Gosselin

IT Support for Law Firms

Top Five IT Challenges Faced by Law Firms and How IT Support Services Can Help

Like most businesses, most law firms think of their Information Technology as simply “table stakes” needed to run a firm. But what could your firm accomplish if you used IT to help Improve your client service, productivity, compliance, and more? IT support for law firms is its own specialty—and one worth investing in. The right…

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How Can Managed IT Help with IT Asset Management?

How Can Managed IT Help with IT Asset Management?

Key Takeaways Many IT managed service providers (MSPs) offer IT Asset Management services as a key part of their contracts. This allows businesses to take the daily tasks of IT inventory and management out of house, freeing up internal staff for more strategic tasks. In addition to the physical management of a company’s devices, IT…

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IT Support for law firms

When Should my Law Firm Look for Outside IT Support?

Your clients come to your firm for results—often under extraordinary circumstances. When you’re burning the night oil on your latest case, the last thing you need to be thinking about is whether or not you can resolve some glitch with your computer after hours, or whether or not you’ve just transferred a file securely. You…

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What Are Best Practices for Managing IT Projects?

What Are Best Practices for Managing IT Projects?

What Are Best Practices for Managing IT Projects? The Quick Take Managing IT projects effectively is crucial for ensuring success and maximizing ROI. Here are the best practices to follow: Define Clear Objectives and Scope: Set specific, measurable, achievable, relevant, and time-bound (SMART) goals. Involve stakeholders early and regularly review objectives. Develop a Detailed Project…

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what is the future of managed IT services?

What Is The Future of Managed IT Services?

What Is the Future of Managed IT Services? The Quick Take: The future of managed IT services for small and medium-sized businesses is bright, with the market expected to grow from $1.735 trillion to $2.173 trillion by 2028. Key trends driving this growth include: Cloud Migration: More operations will move to the cloud, offering cost…

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What is the managed IT services onboarding process llike?

What Is the Managed IT Services Onboarding Process Like?

What Is the Managed IT Services Onboarding Process Like?   The Quick Take What is the Managed IT Services Onboarding Process LIke? Smart onboarding will ensure there are no security snafus, software incompatibilities, or lapses in end-user support. Fortunately, there are many standard best practices before and after the contract are signed to help ease…

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How Can Managed IT Services Improve my Business Security?

How Can Managed IT Services Improve my Business Security?

How Can Managed IT Services Improve my Business Security: The Quick Take Managed IT services provide a comprehensive solution for businesses looking to enhance their security posture. By partnering with a Managed IT Service Provider (MSP), companies can outsource their IT security needs, benefiting from continuous monitoring, support from certified security experts, and advanced threat…

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What are the benefits of managed IT services?

What Are The Benefits of Managed IT Services?

What Are the Benefits of Managed IT Services? The Quick Take— Companies outsourcing their IT often find their infrastructure is stronger and their service response is better than when they tried to handle all their IT tasks internally. Here are the top ways the benefits of managed IT services work for their clients: Cost Efficiency:…

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What Are Managed IT Services?

What Are Managed IT Services?

What Are Managed IT Services? The Quick Take: Managed IT services involve outsourcing your company’s IT operations to a specialized provider, ensuring your technology infrastructure is expertly managed, monitored, and maintained. These Managed IT Service Providers (MSPs) offer their clients a proactive approach—enhancing efficiency and cybersecurity, while allowing clients to offload the hassle of daily…

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Where Can I Find Reviews of Managed IT Firms?

Where Can I Find Reviews of Managed IT Firms?

Where Can I Find Reviews of Managed IT Firms? The Quick Take Businesses looking for a reputable managed IT services provider have several options for finding the best third-party rankings and reviews, including: Third party review sites—such as industry-favorite, Clutch, or others like TrustRadius, Design Rush, and UpCity. It’s important, however, to understand how the…

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