Susan Gosselin
former Senior Writer
Integris
Susan served as a senior writer at Integris until 2026 and is now happily retired.
How Much Do Managed IT Services Cost?
How Much Do Managed IT Services Cost? A Quick Take on Factors and Price Ranges How Much Do Managed IT Services Cost? In 2025, the average small to medium-sized company can expect to pay about $100 to $149 per month, per user to outsource their IT to a managed IT service provider, including service, software…
Why Do I Need Managed IT Services?
Why Do I Need Managed IT Services? The Quick Take: Many companies are realizing an outside managed IT services provider (MSP) may be able to handle their IT better, and more cheaply, than they can on their own. In fact, Straits Research reports that the global managed IT services market will grow by at least…
The Role of Cybersecurity in IT Support for Law Firms
When it comes to hiring IT support for law firms, too many practices are stopping short of making the cybersecurity investments they need. In fact, according to the American Bar Association Tech Report, nearly half of all firms are missing one or more of the key cybersecurity tools they need to stay safe. This is…
Small Business Cybersecurity Guide: Tips from Top Consultants
If you’ve been putting off cybersecurity investments for your small company, the time to invest is now. There’s never been a more critical time to address your small business cybersecurity. Consider these facts: The average cost for a data breach for a US company in 2024 is $4.45 million—IBM 60 % of companies lack a…
I Accidentally Clicked “Don’t Save” in Microsoft Word: How to Recover an Unsaved Document
We’ve all been there. You’re shutting down a project and accidentally clicked “don’t save” in Microsoft Word instead of “save.” Suddenly, you’re faced with the queasy prospect of losing hours of work. But it doesn’t have to be. There’s more than one way to recover a document created in Microsoft Word. Stick with us, and…
Four Social Engineering Hacks You Need to Prevent in 2024
The Anti-Phishing Working Group (APWG) reports over 963,000 unique phishing sites worldwide were detected in the first quarter of 2024, collectively sending out billions of spam emails a day. Is this number scary? You bet. But it’s the growing sophistication of these social engineering attempts that’s more frightening, yet. Social engineering, as it is often…
What to Know Before Installing Copilot for Microsoft Teams
Imagine having an AI assistant that seamlessly integrates with your Teams workflow, pulling from your notes, existing documents, and databases to enhance collaboration. That’s the power of Copilot for Microsoft Teams, and it’s poised to revolutionize your work. What is Copilot for Microsoft Teams? As anyone who’s worked with Teams knows, preparing for meetings…
What to Know Before Installing Copilot for PowerPoint
Imagine having an AI assistant that seamlessly integrates with your PowerPoint workflow, pulling from your notes, existing documents, and databases to create compelling presentations. That’s the power of Copilot for PowerPoint, and it’s set to revolutionize how you work with slides. Anyone who’s worked with PowerPoint knows the unique pain of editing pages of research…
What to Know Before Installing Copilot for Outlook
Imagine having an AI-powered assistant streamlining your email management, optimizing your time, and enhancing your communication. That’s the promise of Copilot for Outlook, a groundbreaking feature designed to revolutionize your email experience. Whether you’re an IT manager or a busy professional, Copilot can help you stay organized, respond effectively, and make the most of your…
What to Know Before Installing Copilot for Microsoft Word
Imagine having an AI assistant that pulls from your notes, marries them to an existing document format, and writes a document for you. That’s the power of Copilot for Microsoft Word, which is planned for rollout in 2024 for those who buy the Copilot M365 license. Instead of spending hours reading over reference documents and…