Susan Gosselin
former Senior Writer
Integris
Susan served as a senior writer at Integris until 2026 and is now happily retired.
What Are Best Practices for Managing IT Projects?
What Are Best Practices for Managing IT Projects? The Quick Take Managing IT projects effectively is crucial for ensuring success and maximizing ROI. Here are the best practices to follow: Define Clear Objectives and Scope: Set specific, measurable, achievable, relevant, and time-bound (SMART) goals. Involve stakeholders early and regularly review objectives. Develop a Detailed Project…
What Is The Future of Managed IT Services?
What Is the Future of Managed IT Services? The Quick Take: The future of managed IT services for small and medium-sized businesses is bright, with the market expected to grow from $1.735 trillion to $2.173 trillion by 2028. Key trends driving this growth include: Cloud Migration: More operations will move to the cloud, offering cost…
What Is the Managed IT Services Onboarding Process Like?
What Is the Managed IT Services Onboarding Process Like? The Quick Take What is the Managed IT Services Onboarding Process LIke? Smart onboarding will ensure there are no security snafus, software incompatibilities, or lapses in end-user support. Fortunately, there are many standard best practices before and after the contract are signed to help ease…
How Can Managed IT Services Improve my Business Security?
How Can Managed IT Services Improve my Business Security: The Quick Take Managed IT services provide a comprehensive solution for businesses looking to enhance their security posture. By partnering with a Managed IT Service Provider (MSP), companies can outsource their IT security needs, benefiting from continuous monitoring, support from certified security experts, and advanced threat…
What Are The Benefits of Managed IT Services?
What Are the Benefits of Managed IT Services? The Quick Take— Companies outsourcing their IT often find their infrastructure is stronger and their service response is better than when they tried to handle all their IT tasks internally. Here are the top ways the benefits of managed IT services work for their clients: Cost Efficiency:…
What Are Managed IT Services?
What Are Managed IT Services? The Quick Take: Managed IT services involve outsourcing your company’s IT operations to a specialized provider, ensuring your technology infrastructure is expertly managed, monitored, and maintained. These Managed IT Service Providers (MSPs) offer their clients a proactive approach—enhancing efficiency and cybersecurity, while allowing clients to offload the hassle of daily…
Where Can I Find Reviews of Managed IT Firms?
Where Can I Find Reviews of Managed IT Firms? The Quick Take Businesses looking for a reputable managed IT services provider have several options for finding the best third-party rankings and reviews, including: Third party review sites—such as industry-favorite, Clutch, or others like TrustRadius, Design Rush, and UpCity. It’s important, however, to understand how the…
Navigating the 2024 CMMC Rules: Essential Updates for IT Managers
If you’re a business owner with a Department of Defense contract—or you’ve been considering bidding for a DoD contract—there’s big news on the horizon. On October 15th, 2024, the DoD published a new set of rules for the CMMC (Cybersecurity Maturity Model Certification) program it uses to govern cybersecurity and data handling for its vendors.…
What Is The Role of Cloud Computing in Managed IT Services?
What Is the Role of Cloud Computing in Managed IT Services? The Quick Take: A managed IT service provider (MSP) can be a crucial business partner for your company, helping you choose and manage your cloud productivity suite wisely. What is the Role of Cloud Computing in Managed IT Services? A premium IT MSP can…
Is It Time to Switch to Windows 11? Yes It Is. Windows 10 End-of-Life is Approaching.
How Do I Manage the Windows 10 End-of-Life at My Company? The Quick Take The Windows 10 Operating System will stop being supported by Microsoft as of October 14, 2025. Companies who continue to run this operating system will lose out on all the benefits Windows 11 offers, including the ability to run AI-enabled tools…