Can Managed IT Support Save My Business Money?

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November 21, 2024

Can my business save money by taking some or all of my IT support functions out-of-house? In most cases, the answer is yes. According a recent 2025 IT Trends report from CompTIA, more companies of all sizes are turning to managed IT support for IT governance, help desk, and software management because it helps them do more with less. Taking functions out of house eliminates IT recruiting concerns, lowers overhead, automates daily IT management, and frees up more time and money to invest in more advanced infrastructure, the report says.

But despite its advantages, how do you know if a IT managed service provider (MSP) is the right choice for you? Whether you’re looking to completely offload your IT department to an MSP, or you simply need some additional, targeted assistance, there’s a provider out there can offer you the customized services you need. But, before we discuss the money-saving advantages of MSPs, let’s dig a little deeper into how contracts with MSPs work.

How Managed IT Support Works

A good MSP can be your company’s greatest business enablement partner, providing customized service, strategy, and information technology tools. They provide support for the back end of your business, so you can focus on the strategic initiatives that will move your company ahead. After conducting a thorough IT assessment, a prospective MSP should provide you with a strategic IT plan and estimate that’s predictable from month to month. Your consulting bill will depend on the number of software licenses the MSP is managing, the number of “seats” or users in your system, and any additional project work that will need to be done. An MSP can help businesses manage their IT expense with predictable, no-surprises billing.

 

The Services You Can Expect from an IT MSP

  • Network Management: monitoring and managing a company’s network infrastructure, ensuring optimal performance and security. This includes managing routers, switches, firewalls, and other network devices.
  • Cybersecurity: including comprehensive security services to protect against cyber threats, such as firewalls, antivirus software, intrusion detection systems, endpoint management, and regular security audits.
  • Data Backup and Recovery: ensuring that a company’s data is regularly backed up and can be quickly restored in the event of data loss or a disaster. This includes both on-site and cloud-based backup solutions.
  • Help Desk Support: providing on call services to assist employees with IT-related issues. This can include troubleshooting hardware and software problems, providing technical support, and answering IT-related questions.
  • Software Management: managing the installation, updating, and onboarding/offboarding, and license management of software applications, ensuring that all software is up-to-date and functioning properly.
  • Cloud Services: assisting with the migration to and management of cloud services, including cloud storage, cloud computing, and cloud-based applications.
  • IT Strategy and Governance: that helps companies with complex IT infrastructure needs or regulatory burdens. MSPs like Integris can offer CISSP-certified virtual Chief Information Security Officers (vCISOs) so companies of any size can get the benefit of advanced IT monitoring, cybersecurity strategy, and reporting on an affordable, scalable basis.

So, now that we’ve explored what an IT MSP can offer, let’s talk about how they can trim your bottom line while upping your technology game.

How Does Managed IT Support Save My Business Money?

An MSP can save your company money in big and small ways through the year. Here are the ways IT outsourcing can provide layers of savings for your operation.

#1—Direct Cost Savings

Reduced IT Staffing Costs: Outsourcing IT support to an MSP can significantly reduce the need for a large in-house IT team. Instead of hiring multiple IT professionals to cover various specialties, businesses can rely on the MSP’s team of experts. This not only reduces salary and benefits expenses but also eliminates the costs associated with recruiting, training, and retaining IT staff. You’ll relieve your HR team of the headache of finding IT talent in a tight labor market, while also providing your company with a larger range of IT talent and subspecialties than you can easily find on your own.

Predictable Monthly Costs: One of the major benefits of managed IT support is the predictable monthly fee structure. Unlike break-fix IT services, where costs can vary widely depending on the issues that arise, MSPs typically offer fixed monthly rates. This allows businesses to budget more effectively and avoid unexpected expenses related to IT problems.

Lower Hardware and Software Costs: MSPs often have partnerships with hardware and software vendors, allowing them to secure discounts that they can pass on to their clients. This can result in significant savings on the purchase of new equipment and software licenses. Additionally, MSPs can advise on the most cost-effective solutions and help avoid unnecessary expenditures.

#2—Indirect Cost Savings

While hard costs are easy to see, it’s the savings in time and prevention of problems that truly make a difference. Here’s some of the enormous benefits managed IT support can bring you:

Minimized Downtime: Proactive monitoring and maintenance are key components of managed IT support. MSPs continuously monitor your IT systems to detect and address potential issues before they escalate into major problems. This proactive approach helps prevent unexpected downtime, which can be costly in terms of lost productivity and revenue. By ensuring that systems are always running smoothly, businesses can avoid the financial impact of prolonged outages and maintain consistent operations.

Enhanced Productivity: Efficient IT support plays a crucial role in enhancing employee productivity. When IT issues arise, they can disrupt workflows and cause significant delays. Managed IT support provides quick and effective resolutions to these problems, minimizing disruptions and allowing employees to focus on their tasks. Additionally, MSPs often implement tools and technologies that streamline processes and improve overall efficiency, further boosting productivity.

Improved Security: Cybersecurity is a major concern for businesses of all sizes. Data breaches and cyberattacks can result in substantial financial losses, legal liabilities, and damage to a company’s reputation. Managed IT support includes robust security measures such as firewalls, antivirus software, and regular security audits to protect against these threats. By preventing security incidents, businesses can avoid the high costs associated with data breaches, including remediation expenses, regulatory fines, and loss of customer trust.

#3—Long-Term Financial Benefits

The benefits of managed IT support are larger than just daily line items. The structure of an MSP contract provides your business with long term structural benefits that make it easier for your business to grow and adapt quickly. An MSP contract can offer you:

Scalability: As businesses grow, their IT needs evolve. Managed IT support offers the flexibility to scale services up or down based on the company’s requirements. This scalability eliminates the need for businesses to invest in additional IT staff or infrastructure as they expand. Instead, they can rely on their MSP to provide the necessary resources and expertise, ensuring that their IT systems can support growth without incurring significant costs.

Access to Expertise: Hiring and retaining IT specialists can be expensive, especially for small and medium-sized businesses. Managed IT support provides access to a team of experts with diverse skills and knowledge. This means businesses can benefit from high-level expertise without the high costs associated with hiring full-time specialists. MSPs stay up-to-date with the latest technologies and industry best practices, ensuring that clients receive the best possible IT support.

Focus on Core Business: Outsourcing IT functions to an MSP allows businesses to focus on their core activities. Managing IT in-house can be time-consuming and divert attention from strategic initiatives. By entrusting IT management to a reliable MSP, businesses can concentrate on what they do best, whether it’s developing new products, improving customer service, or expanding into new markets. This focus on core business activities can lead to increased revenue and overall business growth.

Need to Save Money with Managed IT Support? Integris Can Help.

Call us, and set up a free consultation. We can perform an IT assessment and help you come up with a IT plan that will improve your bottom line. As a national managed IT support provider, we have the local staff and national network of experts to help you meet your goals.

Susan Gosselin is a Senior Content Writer for Integris. A career communicator and business journalist, she's written extensively on IT topics and trends for IT service providers like Iconic IT and ProCoders Ukraine, as well as business publications such as Technologyadvice.com, Datamation.com, The Lane Report and many others. Connect with her on LinkedIn.

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