Looking For A New Baltimore IT Support Company?

by

January 22, 2015

Ask These Important Questions Before You Sign That Service Contract

If you’re looking for IT support in Baltimore, Washington, DC And Across Maryland, your best bet for finding the right match is knowing what questions to ask. Many providers will do their best to leave out information that you may not like, so it’s imperative that you get the information you need upfront.

Asking the following 4 questions can help you determine if the service contract you’re considering is right for you.

  • How Does the Size of Your Company Align with our Needs?

An IT support company can come in many sizes, and it’s important to understand the scope of the company you’re choosing to align yourself with. If you’re talking to a smaller provider, you may find that you’re a high priority for them, but with a bigger company, it’s likely that they have more tools to assist your needs. Balancing the negatives and positives and discovering how they relate to your requirements is a great place to start.

  • What Work Have You Done in The Past?

Discovering what type of businesses your potential new IT support company has worked with in the past will help to determine if they understand your requirements. Some providers specialize in law offices or medical facilities, so knowing where they’ve worked in the past will help to determine if they have the capabilities to provide what you need.

  • What Is and Isn’t Covered in Our Service Contract?

This is a big one. Many people looking for a new IT support company will take a look at their new contract and get excited at all of the offered services. Perhaps even more important than that, though, is being sure that you know what isn’t covered in that contract. Is your IT support company leaving out important updates, projects, other services you might need? Make sure you’ve asked what is – and isn’t – covered in the service contract.

Integris is ready to answer all of your important questions and back them up with real results. Contact us today at [email protected] or by phone at (888) 330-8808 to find out more about what we can do for you.

We're Integris. We're always working to empower people through technology.

Keep reading

Updating Your Bank’s Security Training for the Age of AI

Updating Your Bank’s Security Training for the Age of AI

How much could AI-driven models like Copilot for M365, Google Gemini, or Apple Intelligence improve the productivity at your bank? The jury is still out on that one, but initial experiments place the overall AI-driven productivity gains for the US economy at between 8...

What to Know Before Installing Co-Pilot for Microsoft Word

What to Know Before Installing Co-Pilot for Microsoft Word

Imagine having an AI assistant that pulls from your notes, marries them to an existing document format, and writes a document for you. That's the power of Copilot for Microsoft Word, which is planned for rollout in 2024 for those who buy the Copilot M365 license....

Bridging the Gap between Automation and Innovation

Bridging the Gap between Automation and Innovation

Automation and Innovation. Some people might say those two words cancel each other out. Yet, I believe these two concepts can create capacity for each other—if your business leverages the free time automation creates to foster innovation. Automation can be...