Two wooden blocks stacked on an orange background, with the top block labeled "BUILD" and the bottom block labeled "TRUST," symbolizing the importance of building trust.

Building Trust with Competency, Empathy, and Authenticity

Are you looking for a practical and flexible framework for building Trust? LinkedIn Learning has you covered with Building Trust by Brenda Bailey-Hughes. This hour-long course is a powerful credibility-building primer with a healthy dose of remote work best practices. Brenda cites three drivers of trustworthiness: competency, empathy, and authenticity, and provides practical tools for…

A person in a suit presses an "Operations" button on a virtual interface, seamlessly integrating peopleops, surrounded by gears and silhouettes of people.

How “PeopleOps” Influenced My Transition Back to the Office

I credit Integris HR and our advanced PeopleOps for inspiring my transition back to the office. I’m not returning 100%, but I have a new routine stoking my energy, optimism, creative output, and team spirit. One or two days a week is a big jump from zero in-office days per week. What does “PeopleOps” –…

A compass pointing north toward the words "Paid IT Assessment" displayed prominently at the top center. The design includes typical compass elements like direction labels (N, E, S, W) and a blue arrow.

Why Paid Assessments Are the Key To the Future of Your IT

A thorough IT systems assessment can be the difference between having an IT operation that runs smoothly and stays on budget and one that doesn’t. They can also be an essential part of the communications process with our clients, which helps everyone get the job done right.

A large group of people posing for a photo in a room decorated with red, white, and black balloons. Most of them are standing, while a few are seated on stools in the front, celebrating the accomplishments of their IT support team in the Twin Cities.

Leveraging Shared Values to Build Company Culture

Leveraging shared values is a powerful way to build a company culture around employee and client success. Reaching this goal is challenging in an industry known for overpromising and underdelivering quality IT support. Yes, the MSP business is complicated. Several factors create cultural problems for leadership, tech support, project management, sales, marketing, and human resources…

Close-up view of intricate gears and components inside a mechanical watch, resembling the complexity of IT architecture.

Why We’re Drawing the Line at Responsible IT Architecture

You may have heard us talking about the idea of a “Responsible IT Architecture” framework. You may have even heard us say we won’t work with a client unless they (a) have Responsible IT Architecture already in place or (b) commit to working with us on implementing it. It’s a strong position to take. But we believe every client we have on our roster should have basic security and backup protections. Here’s why.

Microsoft Defender: New Threat Hunting Services

According to its announcement last year, Microsoft is going in big on cybersecurity, to the tune of $50 billion in new investments over the next five years. Now we’re starting to see some significant new products coming out of that investment. Most notably, the amping up of Microsoft Defender, the company’s centralized threat hunting products…

What It Means to Invest in Your People

With a tech talent market that seems to get tighter by the day, it’s not enough to just mouth the words. We must demonstrate that we genuinely value our people in everything we do. Here’s what we’re doing to recruit—and keep—the best employees.

Being a “People First” Company: How We’re Walking our Talk

All companies say they value their people. But it’s one thing to say you put people first and quite another to actually act on it. These days, no company can afford to fall short on employee engagement, and that’s especially true for tech-oriented companies like Integris. The war for IT talent has become more intense…

What Does It Mean to Be a Premium MSP?

Premium. It’s a word you hear a lot in the service sector, and I admit, it’s an adjective we use pretty often at Integris. It’s a concept I’ve been thinking deeply about lately, as our company continues to grow. Why? Because Integris grew by more than 700 percent in 2021 and more than doubled our…

Cybersecurity: The Operating Expense that Makes You Money

Honestly, it can get a bit overwhelming for all those businesses out there, being asked to pony up for yet another “must-have” cybersecurity tool. I get it. But, as you’re getting out the corporate credit card for your next cybersecurity upgrade, I’d urge you to stop thinking of that spend as just another overhead expense. Instead, why not flip that assumption upside down? Have you considered all the ways that your cybersecurity program might actually be making you money?

Thought Leadership