Our Tampa IT Support location
Since 1996, our team at Integris has been supporting Tampa businesses in optimizing their IT services.
With over 100+ years of combined experience in the IT industry, our experts have earned accolades from clients spanning various sectors in Tampa.
13075 US Highway 19 N.
Clearwater FL 33764
(727) 446-4564
Integris Tampa Bay
Clients rate Integris the #1 Managed Service Provider
Our reviews on Clutch speak for themselves—we've been ranked the #1 Managed IT Service Provider based on our ability to deliver services and our focus in the managed IT space.
Industry-leading managed IT support tailored for Tampa businesses
Managed IT strategy
You’ll receive authentic strategic guidance on proven IT processes and frameworks, enhancing performance while reducing risks.
Proactive managed IT
When your business effectively manages IT, you spend less on reactive emergencies and have more time to focus on your core operations.
24/7/365 support
Wherever and whenever you require it, Integris provides your team with round-the-clock, 365-day support.
Vendor management
Count on us to handle it all – from remediation and troubleshooting to managing escalation requests and beyond.
Integris business IT support Tampa: What our clients say
“Having Integris close by, and having them be such a big part of our business, is essential to our success.”
Michael Beaudion
Executive Vice President
ALLPRO Corporation
Upcoming digital events
Powerful Productivity Tips to Master Microsoft 365
Friday, December 13
1 PM ET | 12 PM CT | 11 AM MT | 10 AM PT
Unlock the full potential of Microsoft 365's interactive suite of applications to ramp up your daily productivity. Certified Microsoft Office Specialist Master, Dawn Monroe, brings favorite tips from Outlook, Planner, Teams, OneNote and Forms.
Service Beyond Servers:
Doing good in Tampa
At Integris, we prioritize the communities we serve by focusing on local charitable giving and community involvement.
Through the Integris Impact program, employees are given a designated amount of PTO annually to volunteer at a local charity of their choice.
Our Tampa IT services
Explore our full range of services.
Managed IT Services Tampa
Learn more about our fully managed IT services offerings in Tampa.
Cybersecurity Services Tampa
We leverage security at every stage to reduce risk and ensure compliance for Tampa businesses.
IT Consulting Tampa
We help align Tampa business technology needs with their future goals.
IT Helpdesk Tampa
Learn more about how Integris can help your Tampa Bay business with our IT Helpdesk offering.
Learn more about Integris IT support services
The Advantages & Disadvantages of Outsourcing IT Services
Small businesses, mid-size organizations, and larger companies constantly weigh the advantages and disadvantages of outsourcing IT. Since everyone relies on technology 24/7 to operate, finding the best balance of people, performance, efficiency, and cost is critical...
Responsive IT Support Testimonials
The Integris Family is skipping into fall with big smiles as our tech team continues to receive positive testimonials for responsive IT support. Our top performers are praised every Friday via Teams in a series called Five Star Fridays. Five-star client reviews are...
Six Reasons Banks, Credit Unions Need Managed IT
Running the IT operation at a community bank or credit union is high stakes on a normal day. Add in expansion projects, annual regulatory reviews, or a cybersecurity hack, and your ability to keep up can be compromised quickly. That's why so many community banks and...
Reach out to start the conversation
Searching for IT support services in Tampa? Integris delivers premier technology services and strategies tailored for businesses in Tampa.
Tampa Managed IT Support FAQ
What are IT support services in Tampa?
The services encompass comprehensive support through a service desk, centralized IT system maintenance for continuous operational security and backups, dedicated system administration for regular maintenance and inspections, and a virtual Chief Information Officer (vCIO) who offers strategic IT guidance and manages the outsourced IT department.
How do IT support services in Florida work?
- vCIO: Offers strategic direction, budgeting, planning, and consulting, including account reviews and IT roadmaps to facilitate digital transformation.
- Managed Services Concierge: Serves as your primary contact for all account matters, coordinating communications between your vCIO and the service team, and handling IT service queries, billing, and technology decisions that impact collaboration, productivity, compliance, and security.
- Client Management Tools: Encompass automation, ticketing, CRM, remote management, monitoring, documentation, communication, notifications, and data privacy tools.
- Day-to-Day Support: A team of engineers provides support, responding according to the priority of the issue. Clients can report issues via phone, email, or website.
- Vendor Technical Assistance: Engages directly with your technology vendors to manage incidents, escalate tickets, and resolve issues within your IT setup.
- Procurement Services: Integris sources products through authorized channels, recommends business-class solutions, and manages configuration, registration, licensing, warranties, and authenticity.
- Network Management: Includes monitoring, administration, reporting, domain name and SSL certificate management, and both remote and on-site incident resolution.
What's included in IT support services?
- Dedicated virtual Chief Information Officer (vCIO)
- Managed Services Concierge (MSC) team
- Service Desk to respond to reactive support requests (remotely)
- Backup & Disaster Recovery
- Cybersecurity Management
- Dedicated proactive support team to constantly analyze the client environment and assist with identifying issues before they become a problem (remotely)
- Technology monitoring and patching tools
- New user setup as per Integris’ defined checklist/process
- Departing user termination as per Integris’ defined checklist/process
- New desktop/laptop computer setup (if hardware purchased from Integris as per Integris’ defined new computer setup checklist/process)
- Technology vendor management (copier company, ISP, etc.)
- Integris’ standard network documentation
- Access to on-call team outside of business hours (after hours support billed on hourly basis)
Our Empower+ plan includes:
- Dedicated virtual Chief Information Officer (vCIO)
- Managed Services Concierge (MSC) team
- Service Desk to respond to reactive support requests (remotely and on-site)
- Backup & Disaster Recovery
- Dedicated proactive support team to constantly analyze client’s environment and assist with identifying issues before they become a problem (remotely and on-site)
- Scheduled in advance proactive days on site
- Technology monitoring and patching tools
- New user setup as per Integris’ defined checklist/process
- Departing user termination as per Integris’ defined checklist/process
- New desktop/laptop computer setup (if hardware purchased from Integris as per Integris’ defined new computer setup checklist/process)
- Technology vendor management (copier company, ISP, etc.)
- Integris’ standard network documentation
- Access to on-call team outside of business hours
What should I expect from my IT support?
- Save time and money, boosting profitability.
- Enhance team morale.
- Reduce frustration among employees and prevent IT staff burnout.
- Strengthen defenses against data breaches, ransomware, and legal risks.
- Decrease cybersecurity and compliance risks.
- Prevent the loss of knowledge and skills when IT staff leave.
- Utilize top-notch tools and access support from a local help desk.
- Allow internal IT staff to concentrate on strategic, crucial projects.
What businesses are a good fit for IT support?
- Depend on their IT infrastructure to support everyday operations, staff, and clients.
- View technology as a key factor that sets them apart from competitors.
- Recognize the importance of mature operations for achieving predictable outcomes and better risk management.
- Expect their systems to be highly available, efficient, and productive, achieved through proactive technology planning and management.
- Value their reputation in the market and understand the need to manage reputational risks to maintain public trust.
- Lack trained staff, expertise, or time to handle maintenance, updates, and repairs effectively.
- Prefer a simple billing model, paying a single, flat monthly fee for a high level of service quality.
What businesses are a bad fit for managed IT support?
Issues can also arise if there isn’t a dedicated advocate or IT champion within your Tampa company to liaise with the IT support provider. Without a proactive contact, the provider may struggle to implement beneficial changes, and their recommendations might be overlooked.
Additionally, some IT support providers may not be well-equipped to address the specific needs of certain industries. For example, financial firms, legal practices, CPAs, and medical practices often require providers with experience in their particular sector.
Ultimately, selecting an IT support provider should be a mutual decision and viewed as a partnership. A reputable IT company will be clear about their suitability for your needs from the start, and you should be equally transparent with them.